• Senior Systems Analyst

    Job Location USA-MD-Towson
    Requisition ID
    # of Openings
    Job Function
    Information Technology
    Security Clearance Level
    Full/Part Time
    Full Time
  • Job Description

    Develops computer systems specifications that address business requirements and that fit with company/customer system architecture standards.

    1. Analyzes and evaluates existing or proposed systems to triage or troubleshoot existing issues.
    2. Analyzes systems and procedures to refine their formulation.
    3. Writes or updates operations and maintenance documentation.
    4. Creates reports and communicates to the customer as appropriate.
    5. Performs quality assurance review of specifications for production maintenance for internal and external entities. 
    6. Troubleshoots and provides technical support and solutions to users.
    7. Develops and investigates root cause analyses for SEV 1 issues.  Enforces preventative measures provided by the root cause analyses.
    8. Prepares, updates, and communicates documentation for use by internal and external entities in regards to maintenance.
    9. Monitors system effectiveness in satisfying user needs.
    10. May provide guidance and work leadership to less-experienced analysts.
    11. Maintains current knowledge of relevant technologies as assigned.
    12. Participates in special projects as required.


    Bachelors Degree in a Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.


    5-8 years of directly related computer systems analysis and/or programming experience.


    For more than 50 years, General Dynamics Information Technology has served as a trusted provider of information technology, systems engineering, training and professional services to customers across federal, state, and local governments, and in the commercial sector. Over 40,000 GDIT professionals deliver enterprise solutions, manage mission-critical IT programs and provide mission support services worldwide. GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


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