• Candidate will be responsible for the installation, repair, configuration, and preventative maintenance of IT equipment, Network equipment and/or Telecommunications equipment.
• Answers internal inquiries and troubleshoots hardware failures either in person or on the phone.
• Performs moves, adds, and changes, as required.
• Additionally, the candidate will be responsible for creating and/or updating enterprise drawings on circuit connectivity.
• Monitors and responds to hardware and software problems utilizing a variety hardware and software testing tools and techniques.
• Installs and configures applications software and related hardware (such as desktops and related peripherals like printers, scanners, drives, monitors, video teleconferencing, and Voice over IP hardware).
• Works closely with the Project Managers for new installations and de-installations.
• Provides technical support and training to end users.
• Documents baseline changes by updating all associated drawings (such as topology drawings, circuit drawings, rack drawings, chassis drawings).
• Maintains a comprehensive Enterprise Configuration Management SharePoint webpage of all drawings.

Associate Degree in related technical discipline, or the equivalent combination of education, technical certifications or training, and work/military experience.

5-8 years of directly related experience supporting information systems and configuration management or related education/certification

Required:

• Active Directory Account Management
• Windows Server 2008/2012
• Windows 7 troubleshooting and OS development
• Microsoft System Center Configuration Manager (SCCM)
• Knowledge of information technology equipment such as routers, switches, voice, and video equipment.
• Must possess appropriate DoD information assurance (IA) certification to be considered for employment (such as CompTIA Security+CE or CCNA Security) and a Computing Environment Certification prior to hire date.
• Due to the sensitive nature of the work being done for this government client; all candidates must hold a TS/SCI clearance with Polygraph.

Desired:

• Experience with Cisco Unity Call Manager (CUCM)
• Experience with Video Teleconferencing (VTC) equipment
• Experience with Visio, AutoCAD, or any other type of drawing tool
• Familiarity with trouble ticketing systems.
• Experience with Configuration Management

Must possess appropriate current DOD Information Assurance (IA) certification to be considered for employment; i.e., CompTIA Security+CE, or CCNA-Security. CompTIA Security+CE is the preferred certification. In addition must attain the required DOD 8570 Computing Environment (CE) certification within six (6) months of hire date. Due to the sensitive nature of the work performed for this government customer, candidates must be willing to submit to and pass a polygraph

As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. Please be aware that because of these critical duties, you will be subject to additional IT system monitoring, and supervisory evaluation to ensure continuous adherence to Privileged User processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.

Because of the sensitive nature of the work being done for this government client, all candidates must hold a TS/SCI with Polygraph. 

Benefits of this Position:

• Opportunity for Fast Growth within the program
• Professional Development Assistance –  Covering the Cost of Obtaining Professional & Technical Certifications (depending on program)
• Educational Reimbursement –  toward degree programs and individual coursework
• 401K Match – with 100% vesting on day one
• Health, Dental and Vision Coverage to keep you healthy, starting your first day
• We know work-life balance is important, GDIT offers Paid Time Off, Plus 10 Paid Holidays
• Parking and transit commuter benefits

Why Work at General Dynamics IT?

• Work with top talent and some of the brightest minds in your field 
• Support missions that make a difference to our Nation
• Become part of an organization that that is committed to the highest ethical standards in all that we do 
• Thrive in the stability of a large organization, with the ability to move onto new opportunities, supporting different missions, building your career within GDIT
• Want to move, or find a job close to home? We have positions in several locations in the United States and the world
• Enjoy a culture that supports work-life balance

General Dynamics is a Fortune Blue Ribbon Company and Clearance Jobs Top 10 Government Contractor.

As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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