Returning Candidate?

Hardware Support/Maintenance Technician – Kuwait – TS/SCI

Hardware Support/Maintenance Technician – Kuwait – TS/SCI

Requisition ID 
# of Openings 
Job Location 
KWT-Kuwait City
Job Function 
Information Technology
Security Clearance Level 
Top Secret/SCI
Full/Part Time 
Full Time

More information about this job

Job Description

Contract: Army G2 ARIES

Position Title: Lead Technician, Systems – Hardware Support/Maintenance Technician (L2)

Location: Kuwait




GDIT is seeking candidates to support the US Army G2.  Under the Army Intelligence Information Technology Environment Support (ARIES) task order, the G2 supports numerous Army organizations providing mission critical intelligence tailored to the needs of Army senior leaders throughout the globe.  The ability of these organizations to provide this needed intelligence is dependent on the availability and successful operation of their Information Technology (IT).  The ARIES contract provides IT repair, maintenance, operations, logistics, engineering and cybersecurity services to ensure secure, reliable, and uninterrupted availability of the organization’s IT systems.

Principal Duties and Responsibilities:

Hardware Support/Maintenance Technician will:

  1. Conduct hardware maintenance and minor installations of equipment listed in the specified task order and understand the inter-operational relationships of all components to the extent required to perform maintenance services.
  2. Undertake minor system tasks (e.g., loading software, rebooting systems) in support of hardware maintenance and operations functions
  3. Install and incorporate new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions).
  4. Operate and apply automated hardware management and diagnostics systems (to include remote management and diagnostics) and interpret findings to maintain, repair, or upgrade hardware.
  5. Plan, execute, and provide recommendations for preventative maintenance as approved by Government personnel
  6. Provide recommendations on spares, spares program, planning, and tracking operational spares and bench stock.
  7. Provide technical assistance to responding field service personnel.
  8. Assist in repairing computers, printers, digital senders, etc..

Desirable Skills / Experience:

  1. Perform STIGs & IAVA implementation for system devices, perform imaging of systems, CERP replacement, etc. .
  2. Ability to interact with customers on a daily basis providing guidance and procedures concerning account requests, e-mail, home directories, file access/storage, local procedures, etc. as required to ensure mission success.
  3. Perform Level I/II Active Directory functions such as unlocking accounts, creating and issuing accounts, etc..


  1. DoD 8570.01-M IAT Level II Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.
  2. Required Security Environment Certification: CompTIA Security+ CE or equivalent.
  3. Desired Computing Environment certification: Microsoft Windows 7 or 10, or Microsoft Server 2012, or Microsoft Certified Technology Specialist (MCTS).

Security Clearance:

TS/SCI required


Additional Qualifications:

  1. Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract.
  2. Position may require lifting of objects (i.e. IT hardware), reaching/bending/kneeling (i.e. plug in cables) and other moderately strenuous activity.
  3. Applicants must be able to deploy to potential hazardous duty locations due to mission requirements. Candidates must be able to maintain compliance with the standards of fitness requirements at all times throughout the period of performance of the task order.


High School diploma/GED with 8 years of related experience, or Associate’s degree with 6 years of experience, or Bachelor's degree with 4 years of experience


5-8 years of directly related experience supporting information systems operations


As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.


 #ARIES #dpost #cjpost #GDITrecruiter #ISDCJ #rcellich

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.