The End Point Computing Engineer analyzes and engineers computer platform agnostic solutions for the Federal Department’s IT environment. Provides Tier III technical support to the IT environment and ensures seamless end-to-end integration of end user platforms and applications (including mobile devices).
The End Point Computing Engineer maintains, monitors, and tunes End User Computing Platforms/Systems and applications for optimal performance. Analyzes workload and computer usage, maintains interfaces with enterprise production systems, analyzes downtimes, analyzes proposed system modifications, configures and implements upgrades and new COTS software/hardware. Coordinates closely with engineers/solution developers to ensure proper implementation of hardware/software/applications. Develops in conjunction with functional users, end user computing platform alternative solutions. Makes recommendations for improving end user computing capabilities.
The End Point Computing Engineer must be able to engineer and develop a standard set of computer images for multiple platforms. Debugs source code and performance problems and/or provides debugging assistance to developers/solution engineers. Tests, installs, and migrates software, patches, upgrades, proxies, applications, and/or hardware.
Leads software/application development and support using formal specifications, data flow diagrams, and other accepted design techniques. Reviews existing End User Computing Platforms, assists in making refinements, reduces operating time, and improves current techniques.
Other duties include:
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